Frequently Asked Questions
Answers before you even have to ask.
Pricing, scheduling, chemicals, commercial service, repairs — everything homeowners ask us most often.
How much does weekly pool service cost in Orlando?+
Every quote is custom — pricing depends on pool size, residential vs commercial, equipment, and service frequency. We offer three residential tiers (Basic Care, Care Plus, Premiere) and a commercial plan tailored to your property. Tell us about your pool and we'll text you a quote the same day.
Do you include chemicals in the monthly price?+
Yes. Basic Care includes standard chemicals (chlorine, pH, alkalinity, stabilizer). Care Plus and Premiere add premium conditioners, enzymes, and stabilizers. Specialty shocks or algaecides are only billed at cost if needed.
How soon can you start?+
Most new clients start within the same week. Call or text (407) 744-2748 and we'll schedule a free water test within 24–48 hours.
What if I want to cancel?+
No long-term contracts. Cancel anytime with a week's notice. (Almost nobody does.)
Do you repair pool equipment?+
Yes — pumps, heaters, filters, salt cells, automation, and LED lighting. Most repairs are scheduled within 48 hours.
Do you service salt pools?+
Absolutely. Salt-chlorine generators are a specialty of ours. We check salt levels, cell condition, and output on every Care Plus and Premiere visit.
Do you service commercial and HOA pools?+
Yes. We run daily, twice-daily, and weekend routes for HOAs, hotels, resorts, and gyms. We maintain Florida DOH-compliant logs and support permit/inspection processes.
Do you speak Spanish?+
Sí — our office and field staff are fully bilingual English/Spanish.
What areas do you serve?+
South Orlando (32824, 32837), Lake Nona (32827, 32832), Kissimmee (34744, 34743), and Saint Cloud (34772, 34771). See our Service Area page for a full neighborhood list.
Is Ducky's Pool Care certified and insured?+
Yes — every tech is Certified Pool Operator (CPO) trained and we're fully insured in the state of Florida. Certificate of insurance available on request.
What if my pool turns green between visits?+
If our Care Plus or Premiere clients have cloudy or green water between normal weekly visits, we come back at no extra charge to diagnose and correct.
Ready for a Cleaner, Healthier Pool?
Let's make pool care easy — so you can enjoy every swim.